MHSNext

LaundroDesk Terms of Service

Last updated: July 16, 2026

These terms are an agreement between you and MHSNext LLC (Phoenix, Arizona) governing the LaundroDesk iOS application, its App Clip, the companion web app, and the LaundroDesk service. By creating an account or using LaundroDesk, you agree to them. If you use LaundroDesk on behalf of a business, you confirm you have authority to bind that business, and "you" includes it.

PLEASE READ SECTION 11 CAREFULLY. It requires that disputes be resolved by binding individual arbitration rather than in court, waives class actions and jury trials, and gives you a 30-day right to opt out.

1. The service

LaundroDesk helps laundromat businesses manage locations, machines, issues, maintenance, tasks, and staff scheduling. Access is by invitation: business owners join with an invite code, and staff join when their employer adds them to a team. We may add, change, or remove features over time to improve the service, but we will not materially reduce the core functionality of a paid subscription during a period you have already paid for.

2. Accounts

You must be at least 18 to create an account, provide accurate information, and keep your credentials secure. You are responsible for activity under your account and for the activity of users you invite to your business. Tell us immediately at admin@mhsnext.com if you suspect unauthorized use.

3. Your data

The records your business enters — locations, machines, issues, photos, schedules, time entries — belong to your business. You grant MHSNext LLC the license needed to host, process, back up, and display that data to your team in order to provide the service, and no other rights. Our Privacy Policy describes how personal information is handled.

The business owner controls the account: who is on the team, what roles they hold, and what happens to the business's records. If your employer added you, your work records in the account (such as shifts and time entries) are administered by your employer. The business — not MHSNext — is responsible for having a lawful basis to record its staff's information in LaundroDesk, and for providing any notices to and obtaining any consents from its employees that its local law requires (for example, for time tracking).

4. Subscription and billing

LaundroDesk Pro is an auto-renewing subscription purchased through Apple's App Store. The current price, the billing period, and what the plan includes are shown in the app before you purchase — those are the authoritative figures. Payment, renewal, cancellation, and refunds are handled by Apple under your Apple account settings — cancel at least 24 hours before the period ends to avoid renewal. If we change the price, the change applies from your next billing period, and Apple will ask you to confirm before any increased amount is charged. If a subscription lapses, write access can be suspended until it is restored, and your business's data remains available for reactivation for at least 30 days.

5. Acceptable use

  • No unlawful use, and no entering data you have no right to store.
  • No attempts to breach, probe, overload, or disrupt the service, or to access another business's data.
  • No reverse engineering, reselling, or scraping of the service.
  • No uploading of malicious code or content that infringes others' rights.

6. Our software

The LaundroDesk apps and service, including their design and code, are the property of MHSNext LLC. We grant you a limited, non-exclusive, non-transferable license to use the app for your business while these terms are in effect. If you send us feedback, we may use it without obligation to you.

7. Termination

You can stop using LaundroDesk and delete your account in the app at any time. We may suspend or terminate access that violates these terms, creates risk for the service or other customers, or is required by law — with notice where practical. After termination of a business's account, its data remains available for reactivation for at least 30 days, after which we delete it as described in our Privacy Policy. Sections 3, 6, and 8 through 14 survive termination.

8. Disclaimers

LaundroDesk is provided "as is" and "as available." We work hard to keep it accurate and running, but we do not warrant that it will be uninterrupted or error-free, and it is a record-keeping tool — decisions about your business, equipment, and staff remain yours. Nothing in this section limits any warranty or right that applicable law does not allow us to disclaim.

9. Limitation of liability

To the maximum extent permitted by law, MHSNext LLC will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any lost revenue, lost profits, lost business, or lost or corrupted data, arising out of or relating to the service — even if we have been advised that such damages are possible, and regardless of the theory of liability.

To the maximum extent permitted by law, our total aggregate liability for all claims arising out of or relating to these terms or the service is limited to the greater of (a) the amount your business paid us for the service in the twelve months immediately before the event giving rise to the claim, or (b) one hundred US dollars (US $100).

These limits apply even if a limited remedy fails of its essential purpose. Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law — for example, liability for fraud, gross negligence, or willful misconduct. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

10. Indemnification

If you use LaundroDesk on behalf of a business, that business will defend and indemnify MHSNext LLC and its owners and employees against third-party claims, damages, and reasonable legal costs arising out of the business's use of the service, the data it enters, its violation of these terms, or its violation of law — including its obligations to its own staff (such as wage, hour, and scheduling laws) that it manages using LaundroDesk — except to the extent a claim results from our breach of these terms or our negligence or misconduct. We will promptly notify the business of any such claim and allow it to control the defense, with our reasonable cooperation. This section applies to businesses only, not to individual staff members.

11. Dispute resolution — binding arbitration and class-action waiver

Both you and MHSNext LLC agree to resolve any dispute arising out of these terms or the service through final, binding, individual arbitration — not in court, and not before a jury — except as stated below. This section is governed by the Federal Arbitration Act.

  • Talk first. Before starting arbitration, the party with the dispute must email admin@mhsnext.com (or we will email your account address) describing it, and both parties will try in good faith to resolve it within 30 days.
  • Arbitration. Unresolved disputes will be settled by one arbitrator through the American Arbitration Association under the AAA rules applicable to the dispute (its Consumer Arbitration Rules where they apply, otherwise its Commercial Arbitration Rules), seated in Phoenix, Arizona, with hearings by video or phone where the rules allow. The arbitrator's decision is final and may be entered as a judgment in any court with jurisdiction.
  • Fees. For claims of US $10,000 or less brought by an individual, MHSNext will pay all AAA filing, administration, and arbitrator fees beyond the equivalent of the local small-claims filing fee, unless the arbitrator finds the claim frivolous.
  • Coordinated filings. If 25 or more arbitration demands raising similar claims are filed by or with the assistance of coordinated counsel, both parties agree that the demands will be resolved in batches under the AAA's procedures for multiple case filings, with a bellwether set arbitrated first and the limitation periods for the remaining demands tolled while they wait.
  • No class actions, no jury trials. Disputes may be brought only in an individual capacity — never as a plaintiff or class member in any class, collective, consolidated, or representative proceeding — and both parties waive any right to a jury trial. If this class-action waiver is found unenforceable for a dispute, this entire arbitration section does not apply to that dispute.
  • Exceptions. Either party may bring an individual claim in small-claims court, and either party may seek injunctive relief in court to protect intellectual property or stop unauthorized access to the service.
  • Your right to opt out. You may reject this arbitration section — with no effect on the rest of these terms — by emailing admin@mhsnext.com within 30 days of first accepting these terms, from your account email, stating that you opt out of arbitration.

12. The iOS app and the App Store

The LaundroDesk iOS app is licensed to you, not sold. That license is Apple's standard Licensed Application End User License Agreement (apple.com/legal/internet-services/itunes/dev/stdeula), which applies to your use of the app on Apple-branded products. These terms govern the service itself — your account, your business data, your team, and your subscription — across every platform we offer it on. If these terms and Apple's standard EULA conflict on the licensing of the iOS app, Apple's EULA controls for that app; these terms continue to govern everything else.

You acknowledge that these terms are between you and MHSNext LLC only, and not with Apple, and that MHSNext — not Apple — is solely responsible for the service and its content. Apple has no obligation to provide any maintenance or support for the app. Apple is not responsible for any claims relating to the app, including product liability, any failure to conform to a legal or regulatory requirement, or claims arising under consumer protection or similar legislation. Apple is not responsible for investigating, defending, or resolving any third-party claim that the app infringes intellectual property rights. Apple and its subsidiaries are third-party beneficiaries of this section and may enforce it against you directly.

13. Governing law

These terms are governed by the laws of the State of Arizona (and, for Section 11, the Federal Arbitration Act). Any proceeding that belongs in court under Section 11 will be brought in the state or federal courts located in Maricopa County, Arizona, and both parties consent to their jurisdiction — unless the law of your place of residence requires otherwise.

14. General

If any provision of these terms is found unenforceable, the rest remain in effect (subject to the class-waiver rule in Section 11). These terms and the Privacy Policy are the entire agreement between us about the service. You may not assign these terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets, with notice to you. Our not enforcing a provision is not a waiver of it. Neither party is liable for delay or failure caused by events beyond its reasonable control. Legal notices to us go to admin@mhsnext.com; notices to you go to your account email or the app.

15. Changes to these terms

We may update these terms as the service evolves. We will update this page and the date above. For material changes that reduce your rights or expand ours, we will notify you in the app at least 30 days before they take effect, and the change will apply only from its stated effective date — if you do not agree, stop using the service and delete your account before that date. Changes required by law, or changes that do not reduce your rights (such as new features or clarifications), may take effect sooner.

Contact

MHSNext LLC · 4539 N 22nd St, Suite 7039, Phoenix, AZ 85016 · admin@mhsnext.com